Write a Review Fpr Quality Inn Creekside Gatlinberg Tenn
"Good location. We were charged a $x.00 greenbacks fee to check in 30 minutes early. " More
Convention convenience
You'll be steps from Smoky Mountain Brewery and a 5-minute walk from Ole Smoky Moonshine Distillery with a stay at this well-placed hotel. Gatlinburg SkyLift Park and Swell Smoky Mountains National Park are also within half a mile (ane km).
Free perks
An outdoor pool, free cocky parking, and laundry facilities are featured at this hotel. Guests will appreciate gratuitous perks like cafe breakfast and WiFi in public areas. A terrace, a picnic area, and gratuitous newspapers are likewise on offer.
Soaking tubs, gratuitous WiFi
Boasting deep soaking bathtubs, the 104 guestrooms also offer costless WiFi and 24-hr room service. Other amenities include refrigerators, microwaves, and TVs with cablevision channels.
Skilful location. We were charged a $10.00 cash fee to check in 30 minutes early.
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Comment from Hotel Direction
Oct 14, 2021 past Manager
Thank you for sharing your experience, and I'm distressing to learn that you did not fully enjoy the service, accommodations and hospitality that we concord to such a loftier degree of importance in our hotel. We want you to feel the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the instance during your next stay with us.
It was good
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Comment from Hotel Management
Sep 19, 2021 by Manager
Thank you for taking the time to share your wonderful rating. Nosotros value your business and appreciate you choosing united states of america. Nosotros promise to have the chance to serve you again on your next visit.
Some of the ice machines didn't work
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Annotate from Hotel Direction
Aug 20, 2021 by Manager
Thank yous so much for the incredible rating. We look forward to your side by side visit!
Very helpful and accommodating staff. The views from balcony were good although blocked by big trees :(. As well saw a bear at the park behind the hotel. Negative - room did non seem super clean it was just enough where we could not complain nearly information technology.
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Annotate from Hotel Direction
Jun seven, 2021 by Manager
Your voice is very of import to us and we are continuously striving to improve upon the invitee experience. Thank you for rating your stay and providing united states of america insights regarding our staff and as well our room. Your vox is so important to united states and we hope you'll return and then that we may have the opportunity to provide you with a v star experience.
My reservations somehow got messed upward due north they helped so much this is my 2d time here north beloved information technology.
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Comment from Hotel Direction
May xiv, 2021 past Managing director
Thank you so much for the incredible rating. We expect forward to your adjacent visit!
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Comment from Hotel Direction
Apr 16, 2021 past Manager
Information technology was our pleasance to provide y'all with such a wonderful feel. Delight do come encounter us again very soon!
Right in the middle of downtowns primary strip platonic location merely needs to be upgraded the outside non pleasing to look at. The rooms were clean and we had a infant deport visit every dark was great to see nature simply within the safety of our balcony
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Annotate from Hotel Direction
Dec 8, 2020 past Sophia CSR
How-do-you-do, We appreciate you taking the time to charge per unit your experience. We would dearest to have the opportunity to provide you with a better feel on a future visit.
The location is neat since it's close to the entrance of the park and the staff is nice and friendly. The heat did not work in our room, but they replaced the entire heater unit the second day and it worked fine. Surprisingly there was no cold h2o in room, only scalding hot water - no showers could be taken. Wifi was so slow it was unusable. The people were nice even though they couldn't go the cold water working.
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Comment from Hotel Management
Oct 17, 2020 by Manager
Thank you and then much for bringing to our attending the problems that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance job right away for the benefit of our future guests, which hopefully volition include yourself.
The location is fantastic. Wonerful for hikers and walking the strip. The rooms were clean, good size. Microave and mini refrigerator were a plus. Check in was terrible. At that place were 2 to 3vpeople at desk-bound and only one checking guests in. The line was terrible at 3 ( which i understand was bank check in fourth dimension, and dealing with covid) However at that place was no order what so ever. When I finially got to the desk the staff was extremely rude and unfriendly. I had paid for the room prior and never imagined check in would take that long. While waiting at the desk a third emoyee came out of a back room zipping upward his pants. The only happy friendly staff member I interacted with was the man at the desk-bound checking out.
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Comment from Hotel Direction
Oct 1, 2020 by Manager
I am lamentable for whatsoever rudeness that you encountered and I assure you lot that your comments have been addressed with our entire staff and management squad to ensure that no like incident occurs in the futurity. Our housekeeping staff is held to a very high standard and nosotros appreciate that you've informed u.s.a. of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I promise you volition return to run across how we go along to abound and evolve.
This property was icky! It was dirty, we were there for three nights and the building was not cleaned during that time. Trash was piled upwards in the hallways on every flooring. We could non go clean towels the entire stay. The front desk NEVER answered the phone. I would suggest that Selection brands practice not let them proceed to marketplace as one of their brands. Do Non STAY THERE.
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Comment from Hotel Management
Jun 24, 2020 past General Manager
Kathy, on behalf of our entire team, please accept our sincerest apologies for our hotel non living upwards to your expectations. We practice not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this thing with the head of our housekeeping department to ensure that information technology does non happen over again. We hope yous will consider giving united states of america some other opportunity to serve you in the future and to welcome y'all back again soon! Alex Villasuso, General Manager
Renovations + Closures
Due to COVID-19, this property'due south food and beverage options may be limited.
Property Features
Free breakfast is bachelor. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket aid are as well featured at the business concern-friendly Quality Inn Creekside - Downtown Gatlinburg. Free self parking is available. This Gatlinburg hotel is smoke gratis.
- 104 guestrooms or units
- 2 levels
- Buffet breakfast (complimentary)
- Briefing space
- Coffee in anteroom
- Self-service laundry
- Front desk (24 hours)
- Front-desk-bound safe
- Tour and ticket data
- Terrace
- Outdoor picnic space
- Newspapers in lobby (free)
- ATM
- Elevator
- No smoking on site
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Gratuitous WiFi
- Laundry facilities
- Refrigerator
- Microwave
Internet
Available in all rooms: Complimentary WiFi
Available in some public areas: Complimentary WiFi
Parking
Free self parking , RV, bus, truck parking
Transport
- Parking: Free self parking
Room Amenities
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with java/tea makers and complimentary weekday newspapers. Televisions come with cablevision channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, gratis toiletries, and pilus dryers. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
- Deep soaking tub
- In-room dining (24 hours)
- Television
- Cable channels
- Refrigerator
- Microwave
- Coffee maker
- Shower and tub combination
- Housekeeping (daily)
- Weekday newspapers (costless)
- Local calls (gratuitous)
- Hair dryer
- Condom (surcharge)
- Toiletries (free)
- Iron and ironing board
- Desk
- Climate command (air workout)
- Ensuite bathroom
Food & Beverage
Guests are served free cafe breakfast.
24-hr room service is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor puddle.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails on site
- Hiking/biking trails nearby
- Downhill skiing nearby
Accessibility
If you accept requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received later on booking.
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Hotel Policies
Bank check-in
- Check-in time starts at 3 PM
- Bank check-in time ends at midnight
- Minimum check-in age is: 21
Special cheque-in instructions:
Front end desk staff will greet guests on arrival.
Forepart desk staff volition greet guests on arrival.
Bank check-out
- Cheque-out by 11 AM
Payment types
Children and extra beds
- Children are welcome.
- Kids stay gratis! Children stay complimentary when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are non available.
Pet Policy
- Pets and service animals are non allowed at Quality Inn Creekside - Downtown Gatlinburg
Policies
Actress-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit carte, or greenbacks eolith may be required at check-in for incidental charges
Special requests are subject to availability upon cheque-in and may incur boosted charges; special requests cannot be guaranteed
This belongings accepts credit cards; cash is non accepted
Safety features at this property include a carbon monoxide detector, a burn extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and invitee policies may differ by land and by property; the policies listed are provided by the holding
Charges for actress guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and authorities-issued photo identification may be required upon cheque-in.
Special requests are subject to availability at the fourth dimension of check-in. Special requests tin't be guaranteed and may incur additional charges.
This property is managed past a professional host. The provision of housing is linked to their trade, business, or profession. This holding accepts Visa, Mastercard, American Express, Discover, Diners Guild, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the holding includes a carbon monoxide detector, a burn down extinguisher, a smoke detector, and a first aid kit in each adaptation. This holding advises that enhanced cleaning and invitee rubber measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at to the lowest degree threescore°C/140°F. Social distancing measures are in place; staff at the belongings wear personal protective equipment; a shield is in place between staff and guests in principal contact areas; guests are provided with mitt sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that information technology adheres to the cleaning and disinfection practices of SafeStay (AHLA - United states of america).
- Masks are compulsory at the property
- Staff temperature checks are non conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least lx°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Belongings confirms they are implementing guest prophylactic measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Property follows sanitization practices of SafeStay (AHLA - USA)
- Debit cards not accepted
- Protective vesture is non available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with gratuitous hand sanitizer
- Staffed front desk-bound
- Social distancing measures are in place
- No rollaway/extra beds bachelor
- No cribs (baby beds) bachelor
- Belongings follows a make or regulatory agency'southward sanitization guidelines Commitment to Make clean (Pick)
- Holding confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Service animals non allowed
- Individually-wrapped food options are available for breakfast
- No gap period between invitee stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- In-room safe fee: USD 2 per night
This may non be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Quality Creekside
- Quality Creekside Gatlinburg
- Quality Inn Creekside
- Quality Inn Creekside Gatlinburg
- Gatlinburg Quality Inn
- Quality Inn Creekside Hotel Gatlinburg
- Quality Inn Gatlinburg
- Quality Inn Creekside Downtown Gatlinburg
- Quality Creekside Downtown Gatlinburg
- Quality Creekside Gatlinburg
- Quality Inn Creekside - Downtown Gatlinburg Hotel
- Quality Inn Creekside - Downtown Gatlinburg Gatlinburg
- Quality Inn Creekside - Downtown Gatlinburg Hotel Gatlinburg
You should know
- Pets and service animals are non allowed on site.
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Frequently Asked Questions
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